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acessibilidade

http://hdl.handle.net/10071/20402
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acessibilidade
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dc.contributor.authorPestana, M.-
dc.contributor.authorPereira, R.-
dc.contributor.authorMoro, S.-
dc.date.accessioned2020-04-22T11:08:36Z-
dc.date.issued2020-03-12-
dc.identifier.issn0148-5598-
dc.identifier.urihttp://hdl.handle.net/10071/20402-
dc.description.abstractHealth information systems have been developed to help hospital managers steer daily operations, including key performance indicators (KPIs) for monitoring on a time-aggregated basis. Yet, current literature lacks in proposals of productivity dashboards to assist hospitals stakeholders. This research focuses on two related problems: (1) hospital organizations need access to productivity information to improve access to services; and (2) managers need productivity information to optimize resource allocation. This research consists in the development of dashboards to monitor information obtained from a hospital organization to support decision makers. To develop and evaluate the productivity dashboard, the Design Science Research (DSR) methodology was adopted. The dashboard was evaluated by stakeholders of a large Portuguese hospital who contributed to iteratively improving its design toward a useful decision support tool. Additionally, it was ascertained that monitoring productivity needs more study and that the dashboards on these themes are valuable assets at a monitoring level and subsequent decision-making process.eng
dc.language.isoeng-
dc.publisherSpringer Science and Business Media LLC-
dc.rightsembargoedAccess-
dc.subjectHealth information systemseng
dc.subjectBusiness intelligenceeng
dc.subjectDashboardeng
dc.subjectHospital managementeng
dc.subjectKPIeng
dc.titleImproving health care management in hospitals through a productivity dashboardeng
dc.typearticle-
dc.peerreviewedyes-
dc.journalJournal of Medical Systems-
dc.volume44-
dc.number4-
degois.publication.issue4-
degois.publication.titleImproving health care management in hospitals through a productivity dashboardeng
dc.date.updated2020-04-22T12:07:53Z-
dc.identifier.doi10.1007/s10916-020-01546-1-
dc.subject.fosDomínio/Área Científica::Ciências Naturais::Ciências da Computação e da Informaçãopor
dc.subject.fosDomínio/Área Científica::Ciências Médicas::Medicina Clínicapor
dc.subject.fosDomínio/Área Científica::Ciências Médicas::Ciências da Saúdepor
dc.subject.fosDomínio/Área Científica::Ciências Médicas::Outras Ciências Médicaspor
dc.date.embargo2021-03-12-
iscte.identifier.cienciahttps://ciencia.iscte-iul.pt/id/ci-pub-70527-
iscte.alternateIdentifiers.wosWOS:000519907600004-
iscte.alternateIdentifiers.scopus2-s2.0-85081719165-
Appears in Collections:ISTAR-RI - Artigos em revistas científicas internacionais com arbitragem científica

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