1. Repositório do Iscte – Instituto Universitário de Lisboa

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Results 1-10 of 11 (Search time: 0.003 seconds).
Item hits:
Issue DateTitleAuthor(s)TypeAccess Type
2017How customer experience attributes influence customer satisfaction and online bank credibilityLoureiro, S. M. C.; Ferreira, E. S.Conference ObjectOpen Access
2017The impact of generation Y’s customer experience on emotions: online banking sectorLoureiro, S. M. C.; Ferreira, E. M.Conference ObjectOpen Access
2021The impact of new technologies on the cruise travelers experience: A literature reviewGonzales, M.; Loureiro, S. M. C.; Langaro, D.Conference ObjectOpen Access
2020Tourist-hotel relationship: the role of customer experience and brand authenticityRosado-Pinto, F.; Loureiro, S. M. C.; Bilro, R.G.Conference ObjectOpen Access
2020The role of virtual reality and artificial intelligence in marketing relationship communicationsFerreira, M. M.; Loureiro, S. M. C.; Pereira, H.Conference ObjectOpen Access
2023Smart speakers and customer experience in service contextsRuiz‐Equihua, D.; Romero, J.; Casaló, L. V.; Loureiro, S. M. C.ArticleOpen Access
2022AI powered social commerce technology and customer experience: A systematic literature reviewAkinola, P. O.; Bilro, R. G.; Loureiro, S. M. C.Conference ObjectOpen Access
2023How artificial intelligence tools influence customer experience and avoidance of similarityLoureiro, S. M. C.; Ferreira, M. M.; Bilro, R. G.; Marques, L.Conference ObjectOpen Access
2021Virtual reality and artificial intelligence: Co-creation process between consumers and firms in an area of smart citiesFerreira, M. M.; Loureiro, S. M. C.; Pereira, H.Conference ObjectOpen Access
2021The impact of new technologies on the cruise travelers experience: A literature reviewGonzáles-Santiago, M.; Loureiro, S. M. C.; Langaro, D.Conference ObjectOpen Access

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